Return & Exchange Policy – Family First Store
At Family First Store, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.
1. Returns
You can return items within 14 days of delivery.
Items must be unused and in original packaging.
2. Exchanges
We accept exchanges for different sizes, colors, or styles (if available).
Exchanges must be requested within 14 days of receiving your order.
3. Refunds
Once we receive your return, we’ll inspect the item and notify you.
If approved, your refund will be processed to your original payment method within 5–7 business days.
4. Shipping Costs
Customers are responsible for return shipping costs.
How to Make a Return:
We want you to love every item from FamilyFirst Store. If something isn’t quite right, here’s how to start your return: